An
operational smoothing tactic for the car dealership manager would be to offer a
one month or greater delivery time with payment on delivery basis. She would go
about this by setting a one month delivery time from when a car is ordered,
from this point of view she is only able to receive the payments upon delivery
which will be the following year, however she could consider a small down
payment to retain the customer, this would mean that most of the sales income
would fall in the following year instead of the twelfth month. Therefore this
would enable her to reach easily the goals of the following year with her
December sales. The legal advantage of this is that she is able to transfer the
December incomes to January and hence she can easily achieve the following year’s
goals easily. However in contrary this has an unethical view in that she would
have to delay product delivery to the customer when it’s already available.
This could also not work well since some customers would forfeit the deal
before the month is over.
An
accounting smoothing tactic for the car dealership manager would be to add
expenses that would be incurred in the following year in the magnitude of
income that would be raised in the month of December before the year ends. This
is prepaying expenses. This would ensure that he levels December profitability
to near zero or relatively a smaller negative
after which the following year
she would not incur these expenses. For instance if she was to buy forklifts
for use at his facility for the next year, then she would do that in the month
of December, the incurred costs would then be levelled to nearly zero through
income accrued from car sales in the month of December. There will be no legal
demerit since no manipulation of data will be performed. The legal merit of
this tactic would be that the accounting records will need no manipulation as
everything will be accounted for at the exact time. This strategy would however
be unethical since the manager considers procuring equipment’s at the wrong
time, i.e. at an earlier date hence this may be a breach of procurement
procedures.
In the
event the manager considers smoothing to carry the incomes to the following
year, she would achieve a better year ahead, however she finds no incentive to
consider her December sales as they don’t count on her bonus. The manager would
consider her next years expected returns, generally an expected low sale volume
would consider income smoothing with no expected incentive and thus it acts as
a way to cushion the event she misses her target. However since her dealership
among many has done beyond expectation she deems fit for a greater bonus of
which a lower sales dealership would be transferred of the sales volume. Since
the manager may lack motivation, she could consider halving the income and
smoothing the other half through a transfer program in which she assumes the
bonus after her sales are transferred. However if the financial calendar was to
be compiled biennially, then the manager would rather not consider smoothing
but offer a bigger bonus at the end of second year. However taking bath would
demotivate the manager, she would be delaying her realization of bonus and
therefore considering another target scheme such as customer satisfaction would
be better.
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