management dilemma

management dilemma

Research Questions Worksheet

 Attention to the adoption of more creative and modern approaches of tackling management problems. According to the scenario thereof, the management’s dilemma is whether the softwares being used in the organisation are effectively serving their desired needs as a result of the staff’s knowledge regarding their use.

Explorations of various journals
that give meaningful insights on user efficiency in software usage provide an avenue for formulating a useful research question. Indeed, one would seek to know whether training the organisations staff and facilitating the sharing of information would increase the productivity of the new software that is in use already. Does training improve the use of the new software, does the sharing of information among the organisations employees improve the knowledge on the new software and finally does this training programme and sharing of information create a positive impact in addressing the aforementioned goals?

Therefore a look at possible approaches leads one to knowledge management theory, a methodology that seeks to train and retain knowledge within an organisation to spur a sustained and an even form of productivity. Rather, it involves the practice of documenting new ways of doing things or recording solutions to previous problems which enables an organization or team to grow smarter by retaining the knowledge of its individual employees.

A similarly useful theory is the Luhmann’s theory of social systems. This theory described organizations as recursive communicative social systems. The idea provides for the sharing of knowledge and thus the introduced constructs are applied to define theoretical basis for organizational knowledge management (Bernhart, 2008). This theory posits that the staff is always aware of their informational challenges at individual levels.

References

Bernhart, W. (2008). Knowledge management : core competence in competition. Future of the automotive industry : challenges and concepts for the 21st century., 195-220.

Gerlec, C., Rakić, G., Budimac, Z., Heričko, M., & al, e. (2012). A programming language independent framework for metrics-based software evolution and analysis. Computer Science and Information Systems, 1155-1186.

Hair, J. F., & al, e. (2007). Research methods for business. West Sussex: John Wiley & Sons.

Welzer-Družovec, T., Brumen, B., Golob, I., Rozman, I., & al, e. (2008). data Mining- an overview. International ICSC congress on Computational intelligence: methods and applications .